Falcon-Star Software Essay

Falcon-Star Software is newly established Software Company which came into existence in 1994. It has offices in both Washington and Canada. The company is based on providing web based solutions to its customers worldwide. It aims to fulfill all our customers’ software based and customized application based needs. Our mission is to provide quality service to our customers who need our help for their businesses at reasonable rates and provide them the best solutions that will solve their problems for a extensive period of time. At the moment we have two offices to develop our software, our main competitors are also situated close to us and also across the globe, therefore we have to be much focused and plan our strategies accordingly else we can run out of business. Our company is divided into three main departments of information systems group, provisioning services Group, and manager of customer Service. Each department has its own set of directors under whom each of the heads of the departments and managers will be functioning. Since our organization is new we don’t have too many departments that is why each person will be doing multiple roles at the same time. You will be answerable to the CEO who will be there to over look your work and help you with your decisions. (Robbins & Judge, 2005) Since we are in the initial stages of our business therefore we all need to work as one team and plan things ahead so that we can reduce the mishaps that can occur in future. As the manger of our departments I expect you all to be very clear of the mission of this company and based on that you define and identify your goals. This would include strategic planning and staff planning. Your senior managers are going to establish the over all objectives for the company and its your job to turn them into tactical objectives and make your less seniors workers understand them. (Fleming, 2005) Leadership is an important part of becoming a successful manager. It is your ability to lead other people so that they look up to you, trust you and therefore give in their best. It is your responsibility to take care of your sub ordinates who will be helping you with your work. Motivation is an important part of leadership. You need to keep your employees intact with the goal of the company. Make them understand their importance to this company. Employees are one of the greatest assets of a company and we don’t want to lose this asset. (Employee Engagement – A Concept Clean Up) As a manager you are responsible to look into all the matters that are under your control. In order to make things works in a systematic way you will have do organize your team of workers, time and resources in the most efficient manner. It is not about giving instructions only. You need the right kind of people to work under you and delegate responsibility to them . There should be clear division of work. And each department is accountable for its outcome but they all should work for one common vision. Well planned and organized work is a sign of good management and that is what we want our managers to be like at Falcon-Star Software. It is your duty to measure the performance of your department and your employees by comparing it against the targets that you had set for your self and if there are any shortcoming you need to over come that by taking appropriate corrective actions. This will help you in not repeating the same mistake again and learn more from the past experience. As it is said by Hertzberg that giving feed back is very important if things are going the way you wanted them to be. (Echols, 2005) Apart from them you are responsible for coordination between your different activities. The goals of each department should be the same. Try to avoid situations which would end up wasting resources, money and effort. Our aim is to give our customers the best developed software to fulfill their requirement. Communicate with your staff and encourage them. Failure to keep satisfied employees can adversely affect the business. Different managers have different ways of approaching problems. You can choose your own ways of doing work as long as it’s giving us result. You should understand your role and what we want from you at work. You have to plan, organize, control, communicate, and lead the organization and its employees. Our focus is our customers. We together have to work as a team so that our goal is met and we are able to compete with our competitors successfully. For that we require efforts from every individual however, the role of a manager in a company is versatile. They give fuel to the organization. Its now on your ability and work and commitment and how you undertake pressure. (Echols, 2005) Works Cited †¢ Fleming, John H. (November 2005). Where Employee Engagement Happens. Harvard Business Review †¢ Stephen P. Robbins and Timothy A. Judge (2005). Organizational Behavior, Twelfth edition: Pearsons Publishers †¢ Employee Engagement – A Concept Clean Up. bsiconsulting, Retrieved June 26, 2008, from http://bsiconsulting. com. au/pdfs/Engagement%20Clean%20Up%2003. pdf